Nutella

Nutella
Case study
Nutella

At Dubai International Airport, a globally recognized transit hub, Ferrero launched its first Nutella Café in the Middle East. Seeking to elevate the brand experience for millions of travelers, Ferrero and its retail partner HWH enlisted Altavia to design a fully immersive branded environment from scratch.

Interest in our approach ?
Let's Talk
Industry
Travel Retail
Business line
New Store
Practice
Store Design
Context

Nutella, Ferrero’s flagship spread, enjoys iconic status globally, yet had limited dedicated retail expression in travel retail environments. The ambition was to create a space that could both serve as a food service destination and reinforce brand equity through design. Dubai International Airport, among the busiest worldwide, offered a prime location for high-impact visibility and engagement with an international audience. Ferrero’s local partner, HWH, required a concept that would translate the emotional resonance of the product into a physical and operational format suited for the airport environment.

Our Ambition

We set out to design and deliver the very first Nutella Café in an airport setting, creating a branded space that offered both retail and food service in seamless, brand-faithful harmony.

Our approach

Altavia coordinated the entire design journey, transforming concept into reality:

  • Developed a bespoke design concept aligned with Nutella’s visual identity and consumer expectations.
  • Produced detailed architectural drawings and retail layout plans adapted to airport technical constraints.
  • Supervised execution on-site to ensure fidelity to the brand vision and high-quality finish across all elements.

The store was conceived as a multisensory tribute to Nutella, with design choices that reflect the familiar jar aesthetic and offer personalized customer experiences.

Our Results

– First-ever Nutella Café opened in a global travel hub.

– Design successfully integrated F&B and brand retail in one unified environment.

– Personalized product offering increased visitor engagement and dwell time.

– Brand presence reinforced through immersive and instantly recognizable design.

The café now serves as a flagship benchmark for future Nutella retail formats in travel environments.