Retailers and technology providers recently rolled into New York City for the annual jamboree that is Retail’s Big Show, organised by the NRF.
Shoppers in the fashion sector have given a thumbs-up to retailers which offer them a real experience.
Q&A with ZClaire Farrant, VP of marketing for mobility & convenience in Europe at BP.
Smaller retailers in the UK are planning to invest in technology in the year ahead as they recognise it as a key way to boost the customer experience.
Sainsbury’s is experimenting with AI in various parts of its business as it seeks to deploy the technology.
Sometimes, it feels that working out the meaning of the various metrics used to gauge consumer sentiment is like searching for meaning in the tea leaves at the bottom of your cup.
